MOTU 16A Problem

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Discussion related to installation, configuration and use of MOTU hardware such as MIDI interfaces, audio interfaces, etc. with Windows
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PeterH
Posts: 2
Joined: Tue Mar 22, 2016 12:10 am
Primary DAW OS: Windows

MOTU 16A Problem

Post by PeterH »

Hi everyone,

I purchased the MOTU 16A a week ago and installed it this past weekend. I've had many errors with the message saying "cannot communicate with device/driver". I'm running Windows 7 64 bit on an i7 processor with 16 Gb of RAM. The device is connected via USB and I don't have an ethernet connection.

I found this forum whilst searching the net to find out if others have experienced this. It seems that it has happened quite frequently to others.

I went through this forum as well and whilst there are others that have/are experiencing this problem, no one seems to have resolved it.

Is this the case? I did open a ticket with support and was told that this issue is known and it will be addressed in the next driver update. I was also given a workaround which didn't work.

Has anyone managed to sort this out? Is there a way of getting around this?

Any help or advice will be appreciated.

Cheers,

Peter.
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HCMarkus
Posts: 9712
Joined: Tue Jan 10, 2006 9:01 am
Primary DAW OS: MacOS
Location: Rancho Bohemia, California
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Re: MOTU 16A Problem

Post by HCMarkus »

Check out the lengthy thread at Beergutz:

https://www.gearslutz.com/board/music-c ... t=motu+avb
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