MOTU 4PRE doesn't work on Windows 7 x64

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Discussion related to installation, configuration and use of MOTU hardware such as MIDI interfaces, audio interfaces, etc. with Windows
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theonlyfly
Posts: 3
Joined: Fri Apr 10, 2015 4:22 am
Primary DAW OS: Windows

MOTU 4PRE doesn't work on Windows 7 x64

Post by theonlyfly »

Hi,
I'm new on this forum.
I searched for an answer to my problem. I just bought a Motu 4pre and I installed and connected it on my Win7 x64 system via USB.
The installation ends without any problem but, I can't hear any sound from the MOTU.
Another problem is that faders of CueMix always get to the initial positions, anyway the changes I make affect the MOTU (I tried with a microphone connected to the MOTU and I hear the differences when I work with the faders and mutes).
From Presouns Studio One I can see the MOTU and its latency time but when I try to play the transport doesn't move. No sound.

I tried uninstalling/installing a few times but nothing ...

Just for testing the MOTU, I installed it on a laptop Win7 x86 and there it works fine... very disappointing, it seems the problem is only on the Win7 x64.

Anybody can help me please?
Thank you
tansukaner
Posts: 2
Joined: Mon Jul 13, 2015 9:56 am
Primary DAW OS: Windows

Re: MOTU 4PRE doesn't work on Windows 7 x64

Post by tansukaner »

Hi,

I recently had the same problem! I searched alot on the net but couldn`t find anything. Have you managed to solve the issue?

Best
tansukaner
Posts: 2
Joined: Mon Jul 13, 2015 9:56 am
Primary DAW OS: Windows

Re: MOTU 4PRE doesn't work on Windows 7 x64

Post by tansukaner »

Resetting the unit worked well.

Best,

Tansu
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