Phones volume knob not responding on 896MK3

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Discussion related to installation, configuration and use of MOTU hardware such as MIDI interfaces, audio interfaces, etc. with Windows
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nichoyates
Posts: 1
Joined: Fri Oct 31, 2014 9:34 am
Primary DAW OS: Windows

Phones volume knob not responding on 896MK3

Post by nichoyates »

Hello, the phones volume knob on my 896mk3 (firewire) is not responding anymore. I can change the volume via cuemix (on windows) but not with the knob. If I press it it just says -12db and doesn't move. I've tried doing a factory reset, turning it off and on again, unplugging it from the computer and operating it standalone... still the same.

I have seen previous posts with similar problems but none that seem to have been solved !! Any clue anyone ?

Cheers,

Nicholas
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