Cuemix changes not "sticking" on 4pre

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Discussion related to installation, configuration and use of MOTU hardware such as MIDI interfaces, audio interfaces, etc. with Windows
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lyinawake
Posts: 2
Joined: Tue Oct 21, 2014 11:43 am
Primary DAW OS: Windows

Cuemix changes not "sticking" on 4pre

Post by lyinawake »

Hello,

We have been having an intermittent issue with our 4 Windows 7 systems that have 4pre's occasionally losing control of the 4pre volume/trim/pan/etc through Cuemix software. We are connecting via USB2.0. Once we reboot the system we are able to restore control over the 4pre.

However on our latest build we are unable to control the 4pre no matter how many times we reboot the system, move to a different USB port, or reinstall the driver. When we change teh volume on the Cuemix software, it stays for about 2 seconds and then reverts. We have configured the control surface to follow the application in the Cuemix menus. Any other ideas or anyone having this issue as well? Using latest firmware and drivers..
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