Won't Change From Motu Traveler Firmware Upgrade Screen

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Discussion related to installation, configuration and use of MOTU hardware such as MIDI interfaces, audio interfaces, etc. with Windows
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doubleJ
Posts: 29
Joined: Mon Jun 13, 2005 10:01 pm
Primary DAW OS: Windows
Location: Branson, MO
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Won't Change From Motu Traveler Firmware Upgrade Screen

Post by doubleJ »

Hello...
On my Traveler (original, not mk3), the unit is sitting on a screen that says Motu Traveler Firmware Upgrade.
No inputs are working and my computer can't connect to it.
It was working, just fine, on Sunday.
Power-cycling the unit immediately displays Motu Traveler Firmware Upgrade.
I tried holding the Mix button (documented factory reset steps), but it won't change from that screen.
Any ideas?
This has been a solid interface for 9 years.
JJ
doubleJ
Posts: 29
Joined: Mon Jun 13, 2005 10:01 pm
Primary DAW OS: Windows
Location: Branson, MO
Contact:

Re: Won't Change From Motu Traveler Firmware Upgrade Screen

Post by doubleJ »

I spoke with Motu's support and they said the ROM chip has failed.
I had posted, previously, about the Traveler forgetting routing http://www.motunation.com/forum/viewtop ... er#p481323.
They said that was indicative of an eventual failure.
I hope that helps someone.
JJ
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