Problems with getting UltraLite MK3 Hybrid and Vista 64. No sound, no matter what program I run. I installed the latest drivers from the Motu site successfully. Have UltraLite chosen as my default audio player in Device Manager. Audio and SMPTE panels open fine.
But - Cue Mix panel does not open. Instead, I get the error message:
"The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log for more detail."
This is as far as I got with Motu tech-help on the phone. Since I don't have Windoes SP 2 installed on my computer, he suggested I do that and see what happens. Currently installing SP 2. HOWEVER . . . I've heard that the UltraLite runs fine on SP 1.
Any thoughts? Really frustrated with this thing. It's just a soundcard, not a rocket ship. Shouldn't be so difficult.
Ultralite MK3 & Windows Vista 64 + NOTHING
Moderator: James Steele
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Discussion related to installation, configuration and use of MOTU hardware such as MIDI interfaces, audio interfaces, etc. with Windows
Discussion related to installation, configuration and use of MOTU hardware such as MIDI interfaces, audio interfaces, etc. with Windows
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Re: Ultralite MK3 & Windows Vista 64 + NOTHING
I saw a similar error once and tech support told me to install some Microsoft C++ package. After that it worked fine.
The leading cause of wrong answers is asking the wrong questions.
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Re: Ultralite MK3 & Windows Vista 64 + NOTHING
I'm running a UL Hybrid and Vista HP 64 and don't have that particular problem.
My windows installation is up to date though so like 1in1out says run update until you are 100% up to date and report back.
My windows installation is up to date though so like 1in1out says run update until you are 100% up to date and report back.