DP 8.07 Crashes on launch (10.11.6)

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stubbsonic
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DP 8.07 Crashes on launch (10.11.6)

Post by stubbsonic »

This issue was previously related to Kontakt, and it was recommended that I update from Yosemite to El Cap, which I just did.

Now DP 8.07 crashes on every launch. Tried trashing DP prefs, tried reinstalling DP. I tried launching in safe mode with all plugins disabled. Same crash. No MOTU crash report, only an Apple crash report. I can post that here if that would be helpful. I need to learn to read a crash report.

Any suggestions?
M1 MBP; OS 12, FF800, DP 11.3, Kontakt 7, Reaktor 6, PC3K7, K2661S, iPad6, Godin XTSA, Two Ibanez 5 string basses (1 fretted, 1 fretless), FM3, SY-1000, etc.

http://www.jonstubbsmusic.com
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stubbsonic
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Re: DP 8.07 Crashes on launch (10.11.6)

Post by stubbsonic »

Weirdly, after trying maybe a dozen times it crashed every time.

My wife was standing nearby and I thought I'd show her "my life". But DP launched without an issue.

El Cap feels much faster.
M1 MBP; OS 12, FF800, DP 11.3, Kontakt 7, Reaktor 6, PC3K7, K2661S, iPad6, Godin XTSA, Two Ibanez 5 string basses (1 fretted, 1 fretless), FM3, SY-1000, etc.

http://www.jonstubbsmusic.com
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mikehalloran
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Re: DP 8.07 Crashes on launch (10.11.6)

Post by mikehalloran »

Look at Consol.app for something trying to load but failing. If it’s the Mackie HUI plugins, reinstall DP again.
DP 11.31; 828mkII FW, micro lite, M4, MTP/AV USB Firmware 2.0.1
2023 Mac Studio M2 8TB, 192GB RAM, OS Sonoma 14.4, USB4 8TB external, M-Audio AIR 192|14, Mackie ProFxv3 6/10/12; 2012 MBPs Catalina, Mojave
IK-NI-Izotope-PSP-Garritan-Antares, LogicPro X, Finale 27.4, Dorico 5.2, Notion 6, Overture 5, TwistedWave, DSP-Q 5, SmartScore64 Pro, Toast 20 Pro
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stubbsonic
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Re: DP 8.07 Crashes on launch (10.11.6)

Post by stubbsonic »

Ok, that one successful launch was a fluke. Back at it today, no luck

I checked the console, and saw Dune2 and Z3ta mentioned. I removed them from the components folder, but that didn't help.

Here's my console log (I removed some random numbers and replaced them with "x")

1/14/18 9:16:51.870 AM lsd[x]: LaunchServices: Could not store lsd-identifiers file at
/private/var/db/lsd/com.apple.lsdschemes.plist
1/14/18 9:16:53.147 AM Digital Performer[x]: WARNING:
The Gestalt selector gestaltSystemVersion is returning 10.9.6 instead of 10.11.6.
This is not a bug in Gestalt -- it is a documented limitation.
Use NSProcessInfo's operatingSystemVersion property to get correct system version number.
Call location:
1/14/18 9:16:53.147 AM Digital Performer[x]: 0 CarbonCore
x ___Gestalt_SystemVersion_block_invoke + x
1/14/18 9:16:53.147 AM Digital Performer[x]: x libdispatch.dylib
x _dispatch_client_callout + 8
1/14/18 9:16:53.147 AM Digital Performer[x]: x libdispatch.dylib
x dispatch_once_f + x
1/14/18 9:16:53.147 AM Digital Performer[x]: x CarbonCore
x _Gestalt_SystemVersion + x
1/14/18 9:16:53.147 AM Digital Performer[x]: x CarbonCore
x Gestalt + x
1/14/18 9:16:53.147 AM Digital Performer[x]: x MotuAudioSystem
x
_ZNSt3__16vectorIN22MotuCoreAudioDelayLine13deviceLatencyENS_9allocatorIS2_x__push_back_slow_pathx_x_ + x
1/14/18 9:16:53.147 AM Digital Performer[x]: x MotuAudioSystem
x _ZNSt3__16vectorIiNS_9allocator x__push_back_slow_path x_ + x
1/14/18 9:16:55.483 AM Digital Performer[2518]:
Error loading /Applications/AutomapServer.app/Contents/Resources/AutomapServerEngine.bundle/Contents/MacOS/AutomapServerEngine:
dlopen(/Applications/AutomapServer.app/Contents/Resources/AutomapServerEngine.bundle/Contents/MacOS/AutomapServerEngine, x):
no suitable image found. Did find:
/Applications/AutomapServer.app/Contents/Resources/AutomapServerEngine.bundle/Contents/MacOS/AutomapServerEngine:
mach-o, but wrong architecture
1/14/18 9:16:57.885 AM diagnosticd[122]: error evaluating process info - pid: x, puniqueid: x
1/14/18 9:16:57.886 AM com.apple.xpc.launchd[1]: (com.motu.DigitalPerformer.x[x])
Service exited due to signal: Bus error: 10
1/14/18 9:16:57.905 AM com.apple.xpc.launchd[1]: (com.apple.ReportCrash[x])
Endpoint has been activated through legacy launch(3) APIs.
Please switch to XPC or bootstrap_check_in(): com.apple.ReportCrash
1/14/18 9:16:58.783 AM ReportCrash[2524]:
Saved crash report for Digital Performer[x] version 8.07 (8.07) to
/Users/x/Library/Logs/DiagnosticReports/Digital Performer_2018-01-14-x_mycomputer-Pro.crash
1/14/18 9:16:58.786 AM ReportCrash[x]: AutoSubmitPreference is 0
1/14/18 9:16:58.857 AM UserNotificationCenter[2526]: *** WARNING:
Method userSpaceScaleFactor in class NSWindow is deprecated on 10.7 and later.
It should not be used in new applications. Use convertRectToBacking: instead.
M1 MBP; OS 12, FF800, DP 11.3, Kontakt 7, Reaktor 6, PC3K7, K2661S, iPad6, Godin XTSA, Two Ibanez 5 string basses (1 fretted, 1 fretless), FM3, SY-1000, etc.

http://www.jonstubbsmusic.com
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stubbsonic
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Re: DP 8.07 Crashes on launch (10.11.6)

Post by stubbsonic »

I removed Automap software, but that didn't have any affect.

I did create an external boot volume with DP, FF800 driver, Steermouse, and PianoTeq.

At least with that minimal boot volume, I can still get work done. Would like to solve this.

Thanks for the console advice, Mike. But I'm afraid I don't know enough about how to read it to make it useful.
M1 MBP; OS 12, FF800, DP 11.3, Kontakt 7, Reaktor 6, PC3K7, K2661S, iPad6, Godin XTSA, Two Ibanez 5 string basses (1 fretted, 1 fretless), FM3, SY-1000, etc.

http://www.jonstubbsmusic.com
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cuttime
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Re: DP 8.07 Crashes on launch (10.11.6)

Post by cuttime »

stubbsonic wrote:
Saved crash report for Digital Performer[x] version 8.07 (8.07) to
/Users/x/Library/Logs/DiagnosticReports/Digital Performer_2018-01-14-x_mycomputer-Pro.crash
Is the crash report not there?
828x MacOS 13.6.5 M1 Studio Max 1TB 64G DP11.31
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stubbsonic
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Re: DP 8.07 Crashes on launch (10.11.6)

Post by stubbsonic »

Yes. The OS generates a crash report (not DP's crash reporter).

I don't know if it is safe to post a crash report, since it has some system info.
M1 MBP; OS 12, FF800, DP 11.3, Kontakt 7, Reaktor 6, PC3K7, K2661S, iPad6, Godin XTSA, Two Ibanez 5 string basses (1 fretted, 1 fretless), FM3, SY-1000, etc.

http://www.jonstubbsmusic.com
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stubbsonic
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Re: DP 8.07 Crashes on launch (10.11.6)

Post by stubbsonic »

I'll see what MOTU support has to say about it.
M1 MBP; OS 12, FF800, DP 11.3, Kontakt 7, Reaktor 6, PC3K7, K2661S, iPad6, Godin XTSA, Two Ibanez 5 string basses (1 fretted, 1 fretless), FM3, SY-1000, etc.

http://www.jonstubbsmusic.com
magicd
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Re: DP 8.07 Crashes on launch (10.11.6)

Post by magicd »

DP8 is not compatible with OS 10.11 or later. You need to upgrade to DP9 to run on the new OS.

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Re: DP 8.07 Crashes on launch (10.11.6)

Post by stubbsonic »

magicd wrote:DP8 is not compatible with OS 10.11 or later. You need to upgrade to DP9 to run on the new OS.
At first, it was a Kontakt problem, and MOTU support contacted NI and found that it was a known Kontakt problem. I was either required to update to OS 10.11 or downgrade Kontakt in order to fix the problem.

MOTU's support person didn't think to tell me that updating to 10.11 would render DP8 incompatible. (An honest mistake). But now I've updated to 10.11, and I have no earthly idea how to downgrade back to 10.10. My time machine is not working correctly (starting today).

Oooph.
M1 MBP; OS 12, FF800, DP 11.3, Kontakt 7, Reaktor 6, PC3K7, K2661S, iPad6, Godin XTSA, Two Ibanez 5 string basses (1 fretted, 1 fretless), FM3, SY-1000, etc.

http://www.jonstubbsmusic.com
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