DP 7.24 suddenly can't see 828x I/O

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gtrnstuff
Posts: 42
Joined: Fri Dec 17, 2004 10:01 pm
Primary DAW OS: MacOS
Location: Nashville TN

DP 7.24 suddenly can't see 828x I/O

Post by gtrnstuff »

I have also sent this to DP, but with the holiday, maybe someone here can help sooner.
Thanks in advance for any ideas.

Finished (fortunately) an overdub project, using 828x as my interface.
Had been working fine with this setup for a few weeks.
All good. Closed DP.
Did a few other things, no OS or other software updates.
Launched DP to check another project. Tracks that were assigned to Main Out 1-2 are briefly italicized, and change to Built-In Output 1-2.
No 828x I/O in Audio assignment list.
828x shows up in System Profiler and Audio MIDI Setup, and plays audio from iTunes and Safari.
I have rebooted the Mac. Same problem. DP still can't find the 828x I/O.
Mac Mini 3 GHz Dual Core Intel Core i7
16G RAM
DP 11
OS 12.6.3
Apogee Rosetta toslink to 828x, USB to computer
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mikehalloran
Posts: 15134
Joined: Sun Jan 25, 2009 5:08 pm
Primary DAW OS: MacOS
Location: Sillie Con Valley

Re: DP 7.24 suddenly can't see 828x I/O

Post by mikehalloran »

I'd shut everything down, disconnect and reconnect the interfaces. Then I'd turn the peripherals on before starting up the Mac.
DP 11.31; 828mkII FW, micro lite, M4, MTP/AV USB Firmware 2.0.1
2023 Mac Studio M2 8TB, 192GB RAM, OS Sonoma 14.4, USB4 8TB external, M-Audio AIR 192|14, Mackie ProFxv3 6/10/12; 2012 MBPs Catalina, Mojave
IK-NI-Izotope-PSP-Garritan-Antares, LogicPro X, Finale 27.4, Dorico 5.2, Notion 6, Overture 5, TwistedWave, DSP-Q 5, SmartScore64 Pro, Toast 20 Pro
gtrnstuff
Posts: 42
Joined: Fri Dec 17, 2004 10:01 pm
Primary DAW OS: MacOS
Location: Nashville TN

Re: DP 7.24 suddenly can't see 828x I/O

Post by gtrnstuff »

Worth a shot but nope.
Maybe I'll go to my Time Machine and restore before the last time it worked on Friday.
Mac Mini 3 GHz Dual Core Intel Core i7
16G RAM
DP 11
OS 12.6.3
Apogee Rosetta toslink to 828x, USB to computer
gtrnstuff
Posts: 42
Joined: Fri Dec 17, 2004 10:01 pm
Primary DAW OS: MacOS
Location: Nashville TN

Re: DP 7.24 suddenly can't see 828x I/O

Post by gtrnstuff »

TMB restore didn't change anything, and in fact gave me an error message: "myusername" can't be modified because it's required by OS X.
So that may be another issue to chase.

Well, I decided to try a demo of DP 9, just to see if anything would change.
Not at first.
Then the new box on the top row caught my eye, telling me clock source "internal", buffer size, etc. I clicked and clock source couldn't be changed from there.
That got me to go to Setup/ Configure Hardware Driver.
There, the 828x was visible but *not* selected, and "Built-In" was.
Easy fix, once I found it.
I have now idea what caused that to be changed.

So I quit DP 9, opened the project with my old DP 7.24, went to Setup and did the same thing.
It works now.
Mac Mini 3 GHz Dual Core Intel Core i7
16G RAM
DP 11
OS 12.6.3
Apogee Rosetta toslink to 828x, USB to computer
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Tonio
Posts: 1427
Joined: Sun Oct 17, 2004 10:01 pm
Primary DAW OS: MacOS
Location: San Diego

Re: DP 7.24 suddenly can't see 828x I/O

Post by Tonio »

didn't catch if you're using USB or thunderbolt? anyway try changing/use another cable, make sure sure no app napps are enabled.
Mac Studio MAX 2TB/ 64GB RAM / DP11.2 / 828ES//
MP 5.1 3.33- 3 duo / OS10.14.6 / RX580 /DP10.13/828ES
gtrnstuff
Posts: 42
Joined: Fri Dec 17, 2004 10:01 pm
Primary DAW OS: MacOS
Location: Nashville TN

Re: DP 7.24 suddenly can't see 828x I/O

Post by gtrnstuff »

Thanks, but I found it.
No idea how Built-in audio was selected instead of 828, but that was all it took.
I hadn't changed anything in Hardware setup in years.
Mac Mini 3 GHz Dual Core Intel Core i7
16G RAM
DP 11
OS 12.6.3
Apogee Rosetta toslink to 828x, USB to computer
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