Clocking error message with DP and Maverick

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This forum is for seeking solutions to technical problems involving Digital Performer and/or plug-ins on MacOS, as well as feature requests, criticisms, comparison to other DAWs.
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insyncmusic
Posts: 16
Joined: Tue Feb 22, 2005 10:01 pm
Primary DAW OS: Unspecified

Clocking error message with DP and Maverick

Post by insyncmusic »

Greetings. We are having a continual serious issue with DP 8.07, OS 10.9.5, and a 2013 Mac Pro (Tube). Succinctly, the problem is the software will clock with the computer (I'm only using the built-in outputs) for a short time and then abruptly stop with a message pop-up:

"Digital Performer is not receiving a clock signal from the audio hardware.

Check to make sure hardware or peripheral settings are setup correctly or disable the audio hardware for MIDI playback only.
"

We have combed the web for any potential answers to no avail. As a result we have had to revert back to our 2008 8-core Mac Pro Tower and Snow Leopard. Obviously a disappointing scenario as we had such high hopes for the new system's power potential in our audio production facility (recording studio.) If anyone has had this issue, we are desperately seeking advice as to fixing this set-back.

Thanks in advance.
DP 8.07, Mac Pro Tube 3.5 GHz 6-Core Intel Xeon ES, 12GB DDR3 ECC, OS10.9.5
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mikehalloran
Posts: 15219
Joined: Sun Jan 25, 2009 5:08 pm
Primary DAW OS: MacOS
Location: Sillie Con Valley

Re: Clocking error message with DP and Maverick

Post by mikehalloran »

You aren't telling us something. What is this audio hardware that is losing the clock?
DP 11.31; 828mkII FW, micro lite, M4, MTP/AV USB Firmware 2.0.1
2023 Mac Studio M2 8TB, 192GB RAM, OS Sonoma 14.4.1, USB4 8TB external, M-Audio AIR 192|14, Mackie ProFxv3 6/10/12; 2012 MBPs Catalina, Mojave
IK-NI-Izotope-PSP-Garritan-Antares, LogicPro X, Finale 27.4, Dorico 5.2, Notion 6, Overture 5, TwistedWave, DSP-Q 5, SmartScore64 Pro, Toast 20 Pro
insyncmusic
Posts: 16
Joined: Tue Feb 22, 2005 10:01 pm
Primary DAW OS: Unspecified

Re: Clocking error message with DP and Maverick

Post by insyncmusic »

mikehalloran wrote:You aren't telling us something. What is this audio hardware that is losing the clock?

Appreciate your response and apologies if I was not perfectly clear. The audio hardware is the computer itself:

"Succinctly, the problem is the software will clock with the computer (I'm only using the built-in outputs) for a short time and then abruptly stop with a message pop-up"

Again, any prior knowledge of this happening with other users and their resolve is sincerely appreciated.
DP 8.07, Mac Pro Tube 3.5 GHz 6-Core Intel Xeon ES, 12GB DDR3 ECC, OS10.9.5
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