Symphonic Instrument Graphics Anomalies
Moderator: James Steele
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This forum is for seeking solutions to technical problems involving Digital Performer and/or plug-ins on MacOS, as well as feature requests, criticisms, comparison to other DAWs.
This forum is for seeking solutions to technical problems involving Digital Performer and/or plug-ins on MacOS, as well as feature requests, criticisms, comparison to other DAWs.
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- Posts: 4
- Joined: Thu Jan 25, 2007 4:40 pm
- Primary DAW OS: MacOS
- Location: Center Valley, PA
Symphonic Instrument Graphics Anomalies
I upgraded my OS from Snow Leopard to Mountain Lion. Ever since my Symphonic Instrument has been plagued with graphic issues though the plugin plays normally. How can I get my Symphonic Instrument to behave normally again. I'm using DP 7.24 on a Mac Mini 2.4 GHz Intel Core 2 Duo computer with 8 GB of RAM. I haven't tried my other MOTU plugins to see if they also suffer from this annoying problem. Here are some photos of what is happening:
Mac Mini 2.4 Ghz, 8 G RAM, OS 10.8.5, DP 7.24, MSI, Ethno, MX4, SampleTank, StealthPlug, AmpliTube, guitars, bass, upright bass, violin, viola, drums, keys, conga, perc., misc. other stuff
- mikehalloran
- Posts: 15230
- Joined: Sun Jan 25, 2009 5:08 pm
- Primary DAW OS: MacOS
- Location: Sillie Con Valley
Re: Symphonic Instrument Graphics Anomalies
It looks like missing fonts. I've had this happen many times after a major OS update or a plugin install where DP 7 or 8 will not read plugins or fonts properly. I'm not certain this is your problem but the solution is simple and should be tried first.
Uninstall DP. There's an Uninstall option in the installer. If you do not have a 7.24 CD, run if from the 7.24 updater first, then your CD. Reinstall DP in reverse order. If this doesn't fix it, reinstall Symphonic Instrument next.
The last time this happened to me was the update to El Capitán. DP 8.07 was perfect while DP 7.24 couldn't find the QuickScribe fonts. Out came my CD and I was fixed in 3 minutes.
If you do not have a 7.24 CD, you might want to call MOTU and have them send you one. As you update your Mac, having one will save you some time.
Uninstall DP. There's an Uninstall option in the installer. If you do not have a 7.24 CD, run if from the 7.24 updater first, then your CD. Reinstall DP in reverse order. If this doesn't fix it, reinstall Symphonic Instrument next.
The last time this happened to me was the update to El Capitán. DP 8.07 was perfect while DP 7.24 couldn't find the QuickScribe fonts. Out came my CD and I was fixed in 3 minutes.
If you do not have a 7.24 CD, you might want to call MOTU and have them send you one. As you update your Mac, having one will save you some time.
DP 11.31; 828mkII FW, micro lite, M4, MTP/AV USB Firmware 2.0.1
2023 Mac Studio M2 8TB, 192GB RAM, OS Sonoma 14.4.1, USB4 8TB external, M-Audio AIR 192|14, Mackie ProFxv3 6/10/12; 2012 MBPs Catalina, Mojave
IK-NI-Izotope-PSP-Garritan-Antares, LogicPro X, Finale 27.4, Dorico 5.2, Notion 6, Overture 5, TwistedWave, DSP-Q 5, SmartScore64 Pro, Toast 20 Pro
2023 Mac Studio M2 8TB, 192GB RAM, OS Sonoma 14.4.1, USB4 8TB external, M-Audio AIR 192|14, Mackie ProFxv3 6/10/12; 2012 MBPs Catalina, Mojave
IK-NI-Izotope-PSP-Garritan-Antares, LogicPro X, Finale 27.4, Dorico 5.2, Notion 6, Overture 5, TwistedWave, DSP-Q 5, SmartScore64 Pro, Toast 20 Pro
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- Posts: 4
- Joined: Thu Jan 25, 2007 4:40 pm
- Primary DAW OS: MacOS
- Location: Center Valley, PA
Re: Symphonic Instrument Graphics Anomalies
I had the missing fonts problem at first which made QuickScribe look really weird, but I was able to restore the fonts back again so QuickScribe looks normal again. I can make the graphic interface look normal again by closing the plugin window and re-opening it. Sometimes it takes a few times, but then it looks normal, but as I click on some of the plugin controls the anomalies reappear again. Frustrating! I contacted MOTU, but haven't heard back from them yet.
Mac Mini 2.4 Ghz, 8 G RAM, OS 10.8.5, DP 7.24, MSI, Ethno, MX4, SampleTank, StealthPlug, AmpliTube, guitars, bass, upright bass, violin, viola, drums, keys, conga, perc., misc. other stuff
- mikehalloran
- Posts: 15230
- Joined: Sun Jan 25, 2009 5:08 pm
- Primary DAW OS: MacOS
- Location: Sillie Con Valley
Re: Symphonic Instrument Graphics Anomalies
SL was the last version of the OS to tolerate duplicate fonts. Open Font Book.app and resolve any duplicates.
Some apps will perform poorly if dupe fonts are present in the system. Others will not work at all.
I notice that you haven't uninstalled and reinstalled DP 7.24 yet you repeated back one of of the known symptoms. Do it – there is no down side.
Some apps will perform poorly if dupe fonts are present in the system. Others will not work at all.
I notice that you haven't uninstalled and reinstalled DP 7.24 yet you repeated back one of of the known symptoms. Do it – there is no down side.
DP 11.31; 828mkII FW, micro lite, M4, MTP/AV USB Firmware 2.0.1
2023 Mac Studio M2 8TB, 192GB RAM, OS Sonoma 14.4.1, USB4 8TB external, M-Audio AIR 192|14, Mackie ProFxv3 6/10/12; 2012 MBPs Catalina, Mojave
IK-NI-Izotope-PSP-Garritan-Antares, LogicPro X, Finale 27.4, Dorico 5.2, Notion 6, Overture 5, TwistedWave, DSP-Q 5, SmartScore64 Pro, Toast 20 Pro
2023 Mac Studio M2 8TB, 192GB RAM, OS Sonoma 14.4.1, USB4 8TB external, M-Audio AIR 192|14, Mackie ProFxv3 6/10/12; 2012 MBPs Catalina, Mojave
IK-NI-Izotope-PSP-Garritan-Antares, LogicPro X, Finale 27.4, Dorico 5.2, Notion 6, Overture 5, TwistedWave, DSP-Q 5, SmartScore64 Pro, Toast 20 Pro
- Shooshie
- Posts: 19820
- Joined: Sat Oct 16, 2004 10:01 pm
- Primary DAW OS: MacOS
- Location: Dallas
- Contact:
Re: Symphonic Instrument Graphics Anomalies
MSI stopped working for me so long ago I don't even remember when it quit. I'm surprised it's still working for you.
Shoosh
Shoosh
|l| OS X 10.12.6 |l| DP 10.0 |l| 2.4 GHz 12-Core MacPro Mid-2012 |l| 40GB RAM |l| Mach5.3 |l| Waves 9.x |l| Altiverb |l| Ivory 2 New York Steinway |l| Wallander WIVI 2.30 Winds, Brass, Saxes |l| Garritan Aria |l| VSL 5.3.1 and VSL Pro 2.3.1 |l| Yamaha WX-5 MIDI Wind Controller |l| Roland FC-300 |l|
Re: Symphonic Instrument Graphics Anomalies
Not sure, but it might still work in 32 bit mode, not in 64.
Mac Pro 2x2.4 quad core /24 gb ram/OS 10.13.6, Dp 10.13, MTP AV, /UAD 2, KOMPLETE 12, Stylus RMX, SD 3.0, EZ Drummer 3, A&H ZED R 16.
Re: Symphonic Instrument Graphics Anomalies
You need the new 64 bit version of the Symphonic Instrument library. Download and installation instructions are found here:
http://www.motu.com/techsupport/technotes/MSI64
You'll also need a new authorization for your iLok key. Contact me at customerservice@motu.com and I'll get you the new auth.
Dave
http://www.motu.com/techsupport/technotes/MSI64
You'll also need a new authorization for your iLok key. Contact me at customerservice@motu.com and I'll get you the new auth.
Dave
- monkey man
- Posts: 13933
- Joined: Fri Apr 22, 2005 10:01 pm
- Primary DAW OS: MacOS
- Location: Melbourne, Australia
Re: Symphonic Instrument Graphics Anomalies
... a quick fly-by service by the Magic One.
Thank you, Dave!
[All Unicorn maidens draw their gleaming-white hankies and bid the shite in knightly armour farewell...]
"We love you, Dave!" they cry...
Thank you, Dave!
[All Unicorn maidens draw their gleaming-white hankies and bid the shite in knightly armour farewell...]
"We love you, Dave!" they cry...
Mac 2012 12C Cheese Grater, OSX 10.13.6
MOTU DP8.07, MachFive 3.2.1, MIDI Express XT, 24I/O
Novation, Yamaha & Roland Synths, Guitar & Bass, Kemper Rack
Pretend I've placed your favourite quote here
Re: Symphonic Instrument Graphics Anomalies
Had to look that one up. I guess you're referring to the Japanese plays.monkey man wrote:the shite in knightly armour
2018 Mini i7 32G 10.14.6, DP 11.3, Mixbus 9, Logic 10.5, Scarlett 18i8
- monkey man
- Posts: 13933
- Joined: Fri Apr 22, 2005 10:01 pm
- Primary DAW OS: MacOS
- Location: Melbourne, Australia
Re: Symphonic Instrument Graphics Anomalies
Oops! Sorry Stoivo, that should have been:
Shite in knighting armour.
My bad.
Shite in knighting armour.
My bad.
Mac 2012 12C Cheese Grater, OSX 10.13.6
MOTU DP8.07, MachFive 3.2.1, MIDI Express XT, 24I/O
Novation, Yamaha & Roland Synths, Guitar & Bass, Kemper Rack
Pretend I've placed your favourite quote here
Re: Symphonic Instrument Graphics Anomalies
You haven't quite climbed out of the poo pit yet.monkey man wrote:Oops! Sorry Stoivo, that should have been:
Shite in knighting armour.
My bad.
2018 Mini i7 32G 10.14.6, DP 11.3, Mixbus 9, Logic 10.5, Scarlett 18i8
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- Posts: 4
- Joined: Thu Jan 25, 2007 4:40 pm
- Primary DAW OS: MacOS
- Location: Center Valley, PA
Re: Symphonic Instrument Graphics Anomalies
Thank-you for your help!
Mac Mini 2.4 Ghz, 8 G RAM, OS 10.8.5, DP 7.24, MSI, Ethno, MX4, SampleTank, StealthPlug, AmpliTube, guitars, bass, upright bass, violin, viola, drums, keys, conga, perc., misc. other stuff
- monkey man
- Posts: 13933
- Joined: Fri Apr 22, 2005 10:01 pm
- Primary DAW OS: MacOS
- Location: Melbourne, Australia
Re: Symphonic Instrument Graphics Anomalies
Yeah, fat lot of help I was. LOL
Luckily Dave graced us with his present(!).
Luckily Dave graced us with his present(!).
Judging by what I'm smellin', I concur, Stoivo.bayswater wrote:You haven't quite climbed out of the poo pit yet.monkey man wrote:Oops! Sorry Stoivo, that should have been:
Shite in knighting armour.
My bad.
Mac 2012 12C Cheese Grater, OSX 10.13.6
MOTU DP8.07, MachFive 3.2.1, MIDI Express XT, 24I/O
Novation, Yamaha & Roland Synths, Guitar & Bass, Kemper Rack
Pretend I've placed your favourite quote here