crash city... custom window sets problem?

tomeaton · Post by **tomeaton** » Wed Jan 04, 2012 11:36 am

Greetings everyone-

I went into crash city yesterday as DP7.24 apparently suddenly took a disliking to my custom window set. Four hours of a session blown trying to recover including trashing prefs and all that, getting rid of the custom window set, re-installing dp, and on and on.

What was happening was that the mixer would show up in the left sidebar AND the main window at the same time, sometimes causing an immediate crash, sometimes not. Usually selecting the mixer from any section of the consolidated window clears the mixer from wherever it might have been, but I was getting multiple mixer instances... bizarre.

I ended up just avoiding the mixer altogether and using channel strip to go bit by bit through the mixes... not ideal, and I really don't think I've got the problem even vaguely figured out. Any thoughts?

Thanks!

MIDI Life Crisis · Post by **MIDI Life Crisis** » Wed Jan 04, 2012 12:08 pm

Always hated consolidated windows. No suggestion but to disable them.

Marc7777 · Post by **Marc7777** » Wed Jan 04, 2012 2:29 pm

tomeaton wrote:but I was getting multiple mixer instances...

Man I WISH i could get multiple mixers!! ahh that's on my feature wish list!! (although minus the crashing part) hehe

It sounds like there's a bug in the prefs. One thing I had issues in when switching between window sets is that when my mixer was too big, it would really slow down the switch, and sometimes I got a crash. But my mixer had like 200+ channels in it..

When I reduced the size of the mixer, the window preset switching was really fast!

..not sure if this helps, but that's my 2 cents..

~Marc

tomeaton · Post by **tomeaton** » Wed Jan 04, 2012 4:26 pm

Hmmm...

I've upgraded to 10.6.8, cleared everything MOTU from the drive, reinstalled the MOTU audio package and DP7.24 and still have the error. If I open the mixer in the left pane of the consolidated window (my default while working in the sequence window) and then flip the mixer to the main pane of the window (to see the whole mixer), the left pane freaks out and the next time I click in it DP hangs.

I swear I've worked this way forever... I can't possibly imagine what happened between my session monday where it all worked perfectly and my session on tuesday where everything fell apart.

Arggggghhh!!

tomeaton · Post by **tomeaton** » Wed Jan 04, 2012 4:29 pm

This behavior happens in existing AND new projects, for the record. So it's not a corrupt project file kinda thing.

bayswater · Post by **bayswater** » Wed Jan 04, 2012 5:43 pm

Since you've verified it's not DP, maybe it's an OSX problem with window management. Did you use the Combo updater to get to 10.6.8?

tomeaton · Post by **tomeaton** » Wed Jan 04, 2012 6:19 pm

It happened in 10.6.6 yesterday and today, I used software update to go from 10.6.6 to 10.6.8 today and had the same problem after the OS update.

I'm not sure how I've verified that it's NOT dp?

The crashes are not happening in other programs.

bayswater · Post by **bayswater** » Wed Jan 04, 2012 6:31 pm

tomeaton wrote:It happened in 10.6.6 yesterday and today, I used software update to go from 10.6.6 to 10.6.8 today and had the same problem after the OS update.

I'm not sure how I've verified that it's NOT dp?

The crashes are not happening in other programs.

Didn't you say you removed all MOTU files and reinstalled? That's why I'd said its not DP. I switch between sidebar, main window, and standalone mixers constantly and have never seen this problem. Since we are running identical code, I figured it must be something else on your system that is not on mine that is causing the problem.

macguy · Post by **macguy** » Wed Jan 04, 2012 7:03 pm

Any installs within that period? Kind of strange it just took a dump like that. I'd start up off the OSX disk and use disk utility and repair permissions and the drive, then run onyx and see what happens... I'd even reinstall DP again. Did you try disabling the plugs to see if it was a plugin doing it that you may not have used before until now in a larger session? I'd take ALL plugs out and restart DP and start adding 4 plugs at a time until the problem happens... then backtrack by removing one of the 4 that cause this anomaly until zeroed in on the problem plug. If you're lucky, you'll find it through process of elimination. Probably a plug you don't use all the time or maybe, just crashes when specific combinations of plugs are instantiated.

MIDI Life Crisis · Post by **MIDI Life Crisis** » Wed Jan 04, 2012 9:13 pm

And then there's this:

http://www.motunation.com/forum/viewtop ... 88#p412288" onclick="window.open(this.href);return false;

MIDI Life Crisis · Post by **MIDI Life Crisis** » Mon Nov 03, 2014 3:10 pm

This has just started for me today. Any custom window set I select crashed DP. Repaired permission, killed the plist, ran maintenance scripts, verified disk, no luck.

Then I started up DP (for about the 9th time in a row) and used the mouse to select the factory window sets. They all worked. Held my breath, selected the custom sets and then they all worked again.

I wonder if there's a place where DP stores the custom sets and that list (or whatever it is) gets corrupted and needs to be rebuilt or something?

The error I got was: EXC_BAD_ACCESS (SIGSEGV)

Shooshie · Post by **Shooshie** » Mon Nov 03, 2014 8:21 pm

MIDI Life Crisis wrote:and used themes to select the factory window sets.

Would you explain that? Used themes... you selected a new theme? Then... selected a factory window set? Maybe you could explain the steps you took. If this happens to me, I want to have some course of action to fall back on.

Thanks,

Shoosh

MIDI Life Crisis · Post by **MIDI Life Crisis** » Mon Nov 03, 2014 8:31 pm

Shooshie wrote:
MIDI Life Crisis wrote:and used themes to select the factory window sets.
Would you explain that?

It's call bad spell checking. It should be "used the mouse" but apparently the spell checker had different plans and I missed it. Sorry. So reiterate:

I used the mouse to select factory window sets and that seems to have "reset" how DP is looking at the custom window sets.

It might be that DP is loosing the path to the directory and crashing as I am also unable to save Xenon user presets. Then again, I'm also seeing intermittent window issues, like having two mixing boards open at the same time. Some would see that as a feature, but since DP doesn't usually allow it, it's a bug in my book. I'm on a dual monitor system and use the consolidated window. While I was having window set issues, any changes to any windows resulted in a crash, including going into full screen, closing the extra mixer, etc.

Shooshie · Post by **Shooshie** » Tue Nov 04, 2014 1:21 am

MIDI Life Crisis wrote:While I was having window set issues, any changes to any windows resulted in a crash, including going into full screen, closing the extra mixer, etc.

Just out of curiosity, what kind of crash was it when you'd change a window? Was it the silent, sudden quit? Was it the spinning beach ball of death? A total freeze and lock? A violent display of bits fighting bytes and their resulting screen fireworks?

mikehalloran · Post by **mikehalloran** » Tue Nov 04, 2014 5:24 am

You say you removed everything MOTU. How? Did you run the uninstaller from a 7.24 disk?

MOTUnation.com