MOTUnation.com

moreissuesthanvogue, We're sorry to see that you're having issues with this interface. Feel free to reach out to us here at support so we can do some troubleshooting and get this sorted out for you. We're available by phone and through our online ticket system: MOTU.com/support 617.576.3066 Hours: M...

Edschul13,

This interface can only be used with either USB or Thunderbolt at a time. It is not possible to use both connection types simultaneously.
Best,

Travis Hagan | MOTU Support

I'm having the same problem with my MK4 on a Mac using High Sierra. Again it's been put down to a security setting that Apple have introduced and I'm not getting anywhere with the Motu support guys (although helpful). I really really need to get the soundcard working and I can't without updating th...

Hi all, Glad to see some interest in the 828es! Just wanted to jump in a clear a few things up. One can use the Ethernet connection for direct AVB audio on a new Mac (Thunderbolt ready, running 10.10 or later). Performance is better overall with USB or Thunderbolt in terms of channel counts and late...

bur4ever, This can be done easiest with an ADAT optical cable. Loop the cable from ADAT output to ADAT input on the Track16. Route audio from your computer, to the ADAT outputs ( Keep in mind that you will need to set ADAT as your "Default Stereo Output" in MOTU Audio Setup for playback fr...

Hi everyone! Travis from MOTU Tech Support here. I just wanted to drop a line and let you all know that earlier today we released a new Pro Audio Driver for Mac and Windows. We also released firmware updates for all Pro Audio/AVB Hardware. Both can be downloaded from this link: http://motu.com/avb/i...

_bhawkins,

You'll notice that there is a voltage selector switch on the right side panel of the unit. This is a red switch that is recessed in the unit. You can switch it with a ballpoint pen or screw driver. Set this switch to 230v and you should be all set!

Travis Hagan - MOTU Tech Support

HI there! I have a Microbook II, but I can't figure out how to setup it direct on Ableton Live 9. I have a simple Focusrite and it works direct on Ableton, without a software like Cuemix. There is a way to use the Microbook direct on Ableton too? If I mute the channels on CueMIx, there is no sound ...

my 16a is connected via adat to 2 behringer ada8000/8200. My kemper profiling amp analog outputs to one of the behringer and then adat to the 16a When recording i get digital noise bursts from the adat connection. Only when recording. When just playback, no problems. i've tried both behringer devic...

Hi Ben@work, I'm sorry to hear you're having trouble getting this device up and running. How do you have the 4Pre connected to your computer? Are you using the USB or Firewire connection? If you haven't already done so, please make sure you're running the 4pre on its internal clock. This setting can...

Hello everyone I've got a MOTU 624. I see Out 1-2 as a playback device and also Out 1-24. Is it somehow possible to split the Out 1-24 into several stereo playback devices? :?: Like Out 3-4, 5-6 and so on. Changing the routing does not change the device list in Windows. Regards, Chris NationChrime,...

I am having some problems with routing my 1248 in conjunction with my DAW (Ableton). Let's say I have mic1 routed to "to computer 1" and I wanna use the Motu internal eq and compressor. On my input in Ableton changes are not audible (except for mic gain). Only if I route the mic1 to an au...

Hi Rick, The Track 16 runs a different version of CueMix. It runs CueMix FX, which has more DSP capability than the Microbook. The Track 16 does not have the "From Host 1-2" channel. Routing of your DAW is done in the typical fashion of choosing which output pair on the tracks themselves w...

RK,

You can use this unit to replace both of those pieces of hardware. All of our interfaces can run on their own internal clock and generate Wordclock for other external devices.

Travis Hagan - MOTU Tech Support

Hi All, Just wanted to jump in here. The 8pre FW will work fine with the FW -> TB adapter. You will also need to buy a FW400 -> 800 cable to get the connection types to match. Feel free to call us with questions like this any time. MOTU Tech Support - 617.576.3066 Travis - MOTU Tech Support