MOTUnation.com

I'm very sceptical of claims against MOTU Tech Support. To be quite frank, I don't think most people realise how confrontational they are from the get go, when they contact a complaints department. How you start out, will greatly determine how you are perceived. As I stated earlier, when I called I...

I totally agree, there are rude customers out there. It seems to me, through experience, that MOTU assumes everyone is rude and either tries to avoid them or immediately wants to act rude first. I have been patient and very civil with all of my communications and still treated poorly and not valued ...

I purchased Ethno a little over a month ago. I am running Pro Tools and the specs on my computer are above average. I installed Ethno but it doesn't show up as a plug-in. The standalone version works ok, just not as a plug-in (which is what I need). I contacted tech support and after an hour on the ...

Hello. I have the same problem with Ethno. Everything is installed and the standalone version runs fine but it doesn't show up as a plug-in with Pro Tools. Even when Pro Tools launches it says "Loading Plug-Ins....MOTU Ethno Instrument.dpm" on the splash screen so it is clear that Pro Tool...

I am using Ethno as the stand alone version. I have MBox 2 as my interface but can't specify that in the audio device preference menu within Ethno. The only choice I have is "Microsoft Sound Mapper - Output" as the output device and "MME" and "Microsoft DirectSound" as ...

Hello. Did you find a solution to this? I am having the same problem in Pro Tools. Ethno won't show up as a plug-in. Thanks.