Search found 6 matches
- Wed Feb 11, 2009 9:42 am
- Forum: MOTU Theoretical Discussions, Gripes, Petitions & Off Topic
- Topic: More bad MOTU customer/tech support service
- Replies: 16
- Views: 1169
Re: More bad MOTU customer/tech support service
I'm very sceptical of claims against MOTU Tech Support. To be quite frank, I don't think most people realise how confrontational they are from the get go, when they contact a complaints department. How you start out, will greatly determine how you are perceived. As I stated earlier, when I called I...
- Sun Feb 01, 2009 6:27 am
- Forum: MOTU Theoretical Discussions, Gripes, Petitions & Off Topic
- Topic: More bad MOTU customer/tech support service
- Replies: 16
- Views: 1169
Re: More bad MOTU customer/tech support service
I totally agree, there are rude customers out there. It seems to me, through experience, that MOTU assumes everyone is rude and either tries to avoid them or immediately wants to act rude first. I have been patient and very civil with all of my communications and still treated poorly and not valued ...
- Fri Jan 30, 2009 12:34 pm
- Forum: MOTU Theoretical Discussions, Gripes, Petitions & Off Topic
- Topic: More bad MOTU customer/tech support service
- Replies: 16
- Views: 1169
More bad MOTU customer/tech support service
I purchased Ethno a little over a month ago. I am running Pro Tools and the specs on my computer are above average. I installed Ethno but it doesn't show up as a plug-in. The standalone version works ok, just not as a plug-in (which is what I need). I contacted tech support and after an hour on the ...
- Fri Jan 30, 2009 12:13 pm
- Forum: Symphonic Instrument
- Topic: SI as an RTAS plug in in Pro Tools 7.3?
- Replies: 3
- Views: 1160
Re: SI as an RTAS plug in in Pro Tools 7.3?
Hello. I have the same problem with Ethno. Everything is installed and the standalone version runs fine but it doesn't show up as a plug-in with Pro Tools. Even when Pro Tools launches it says "Loading Plug-Ins....MOTU Ethno Instrument.dpm" on the splash screen so it is clear that Pro Tool...
- Sat Jan 03, 2009 4:34 pm
- Forum: Ethno (Windows)
- Topic: Ethno Audio Device
- Replies: 0
- Views: 7854
Ethno Audio Device
I am using Ethno as the stand alone version. I have MBox 2 as my interface but can't specify that in the audio device preference menu within Ethno. The only choice I have is "Microsoft Sound Mapper - Output" as the output device and "MME" and "Microsoft DirectSound" as ...
- Sat Jan 03, 2009 10:16 am
- Forum: Ethno (OSX)
- Topic: Ethno Protools question missing plugin
- Replies: 4
- Views: 10033
Re: Ethno Protools question missing plugin
Hello. Did you find a solution to this? I am having the same problem in Pro Tools. Ethno won't show up as a plug-in. Thanks.